Vertical sectors

Digital services for retail and large-scale retail

Fibre and SD-WAN connectivity for stores, warehouses and e-commerce, managed security for payments and customer data, private cloud and disaster recovery to guide retail brands and distribution operators towards omnichannel, on a proprietary infrastructure entirely within the national territory.

Home Verticals Italian digital infrastructure for retail and large-scale retail

For large-scale retail, keeping hundreds of stores connected is a matter of business continuity.

A large-scale retail network is made of hypermarkets, supermarkets, cash & carry and distribution centres: hundreds of checkouts, logistics warehouses and e-commerce, all connected to head office and the central systems. Distribution is now omnichannel and data-driven and every store works on the same data in real time.

At this scale, a network outage does not slow down a process: it blocks checkouts, replenishment and online shopping across entire areas. This is why service continuity and the protection of customer data matter.

Retelit is the Italian operator that brings together in a single proprietary infrastructure everything that keeps a widespread sales network open: a fibre network, 38 data centres in Italy, cloud and managed security.

An entirely national foundation that scales from the single format to the large chain, on which to grow the omnichannel projects of distribution without depending on suppliers outside Europe.

47.000 km
Of proprietary fibre optic across Italian territory
38
Data centres in Italy for cloud, e-commerce and disaster recovery
99.9%
Guaranteed availability on managed services, with dedicated SLAs
Requirements

The requirements of retail brands and large-scale retail.

Large-scale retail is evolving towards omnichannel, with increasingly extensive store networks integrated with digital channels. Behind this transformation lie three very concrete requirements: stores that are always connected, the protection of payments and customer data, and a solid foundation on which to grow digital projects.

Connecting stores, warehouses and e-commerce

Stores, logistics centres, head office and e-commerce form a single experience that lives on the network. When a connection drops, checkouts, payments, click & collect and stock updates come to a halt. Omnichannel only works if physical and digital channels share the same data in real time. What is needed is widespread, reliable connectivity, able to bring new openings online quickly and to keep checkout traffic separate from the customer network.

Network and omnichannel

Protecting payments and customer data

Checkouts, POS, e-commerce and loyalty programmes handle payment data and personal customer information every day. It is a valuable and highly exposed asset: retail is now among the sectors most affected by cyber attacks. Protecting it means knowing the weak points, separating store networks, keeping what happens under control in real time and complying with the obligations of PCI DSS, NIS2 and GDPR on data processing.

Security and payments

Service continuity and data to decide

Omnichannel retail does not stop at selling: it collects data, interprets it and helps to personalise the offer and forecast demand. Checkouts, e-commerce and management systems cannot stop, and data analytics and AI need a reliable foundation, with computing power close to the stores and rapid response times. Having a single point of contact for network, cloud and security simplifies projects and brings them online faster, with fewer suppliers to coordinate.

Cloud, data and continuity
Solutions

The Retelit solutions for the Retail and large-scale retail sector.

We provide retail brands and distribution operators with the four solutions that really matter for a sales network: the network between stores, the security of payments and customer data, the cloud with service continuity for e-commerce and management systems, and the data centres in Italy. All on a proprietary infrastructure, entirely in Italy.

Network and SD-WAN

The fibre network that connects all stores

A proprietary fibre network that connects stores, warehouses and head office, managed simply from a single panel thanks to SD-WAN technology. Checkouts and payments always have priority, new stores are activated quickly and transaction traffic stays separate from the customer network and in-store Wi-Fi. All on an Italian network, with security already included.

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Managed security

The protection of payments, checkouts and customer data

A managed service that monitors store and e-commerce networks 24 hours a day, detects threats and intervenes before they stop the checkouts or expose customer data. We help to separate store networks, keep what happens under control and support the obligations of PCI DSS, NIS2 and GDPR. It is a path suited both to medium-sized retailers and to the large brands of large-scale retail.

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Cloud and continuity

The cloud for e-commerce, management systems and data

A private cloud in our data centres in Italy for e-commerce, management systems and the platforms that govern sales, stock and loyalty, certified by the National Cybersecurity Agency. Backup and disaster recovery are included: in the event of a failure or attack, systems restart within defined times and data is restored without loss, so that seasonal peaks and Black Friday do not stop sales. It is managed by a specialised Italian team.

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Data centre · Colocation

Your systems in Italian data centres

For those who prefer to host their own servers and equipment, we provide space, power and connectivity in our data centres in Italy, with colocation and dedicated spaces. It is the physical foundation, entirely national, on which network, cloud and security rest: the data and systems of distribution stay within the territory, with traced access and direct interconnection towards the public clouds and the other stores.

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Compliance and standards for digital retail

We operate within a certified perimeter subject to periodic independent verification. Our data centres, operational processes and managed services are aligned with the main regulatory requirements of the Retail and large-scale retail sector, from the security of payment data to the European cybersecurity directives and the protection of customers' personal data.

PCI DSS
Security standard for the processing of payment card data.
NIS2
European directive on the security of networks and information systems (Legislative Decree 138/2024).
GDPR
Protection and traceability of the processing of personal and customer data.
ISO/IEC 27001
Information security management system.
ISO 22301
Business continuity and crisis management on managed services.
ISO/IEC 27018
Protection of personal data processed in cloud services.
Let's talk

Let's talk about your next retail and large-scale retail project.

Multi-site connectivity for stores, security of payments and customer data, cloud for e-commerce and service continuity for omnichannel. We support retail brands and distribution operators with a dedicated team and proprietary infrastructure across Italian territory.

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